Take care of guests. Not the phone.
FirstRing answers every call, records the whole order down to the last detail and sends it straight to the kitchen. No call is lost.
- Available 24/7
- No guest left waiting
Video coming soon
In the meantime, talk to the agent live or get in touch to book a meeting.
Every missed call = lost revenue
In the rush the line is busy, and the guest doesn't wait: they call the next restaurant.
Every call is a €25 to €50 order.
Staff leave guests at the table to pick up the phone.
Meet your new best employee
A voice assistant that answers every call, takes the order and sends it to the kitchen.
Never busy, never on hold
Five calls at once on a Tuesday evening? For FirstRing, that’s a normal Tuesday. Every guest gets an answer immediately — no queue, no "please hold".
Knows the menu better than a new waiter
No more "wait, I’ll ask the kitchen". Prices, allergens, availability of every item — it knows it all by heart, at any time of day.
Stop paying Wolt to sell your own food
Every time a guest orders through an app instead of by phone, 25 to 30 percent of the bill goes to them, not you. FirstRing turns every phone call into an order the guest pays directly to you, at full price, with no commission but your own.
We connect with what you already use
- Cash register
- POS system
- Ordering system
- Delivery
- Table reservations
- Google Calendar
Lost revenue calculator
How much do missed calls really cost you?
Move the sliders to see how much revenue you lose each month on a busy line.
70% of those missed calls would have ordered.
Monthly lost revenue
4,077€
Yearly loss
48,924€
An estimate, not a promise. Formula: missed calls × 70% × average order × working days.
Pick the plan that fits your venue
Three plans, by call volume
Small
For small teams that don't want to miss a call.
- Up to 250 talk minutes / mo
- Works on your existing number
- Handles guest conversations on its own
- Takes takeaway orders and passes them to staff
- Transcript of every call in the app
Medium
For businesses where the phone = revenue.
- Up to 1000 talk minutes / mo
- Everything in Small
- Samsung S10 Lite tablet included
- 24/7 customer support
Large
For high call volume and complex scenarios.
- Up to 4000 talk minutes / mo
- Everything in Medium
- Priority customer support
We put the price together from your call volume and what you need. Get in touch and you will get a quote for your venue.
Frequently asked questions
Is voice AI cheaper and better than a person or an answering service?
Yes. FirstRing answers 100% of calls, never takes sick leave, and follows your menu and rules perfectly. Most restaurants cut staff phone time, reduce mistakes, and catch orders they would otherwise miss. You pay a predictable monthly subscription instead of an hourly wage or per-minute fees to an external call centre.
What can FirstRing handle during a call?
Takeaway and delivery orders, order payment, reservations, menu and allergen questions, opening hours and directions, wait times, order status and catering enquiries, with smart hand-off to your team when needed. It recognises returning guests, supports multiple languages, and sends clean orders straight into your system.
How fast is setup and what do we need?
You can launch FirstRing in less than 24 hours, in three steps. First we forward your number: you keep the one you already have, and calls reach FirstRing within minutes. Then we load your menu — items, prices, modifiers, allergens and opening hours go into the knowledge base. Finally we test, and orders start landing in the kitchen, the register and the app. Most restaurants go live within a day. Our team can also do the full setup for you if needed.
Does it work for multiple locations or restaurant chains?
Yes. You manage a shared menu with per-location overrides, local numbers, opening hours and holidays for each site, and regional routing. Analytics are grouped by location, so you see call volume, conversion and average ticket for each restaurant separately.
What happens with unusual calls or unhappy guests?
FirstRing recognises the intent of the call and either resolves the request or cleanly hands it off. It can transfer to a live line, record a message with a transcript, or send your team a message with the caller's details and context so the guest gets human support quickly.
Start before the next rush
Send us your venue details and you will get a quote tailored to your call volume.
support@firstring.hr